How we collect data
We believe in honest dealings. Here's exactly what we gather and why.
What information we gather
When you visit MRM Property Solutions, we collect certain information to help us serve you better. This includes your name, email address, phone number, and details about your home improvement project when you contact us or request a quote. We gather this through contact forms, enquiry submissions, and direct communication.
Our website also collects technical data automatically. This covers your IP address, browser type, pages visited, and time spent on our site. We use cookies and similar tracking technologies to understand how visitors use our platform and to improve your experience. These tools help us identify which services interest you most, whether that's kitchens, bathrooms, or loft conversions.
When you browse our gallery or review our portfolio, we may track which project images you view and how long you spend examining them. This information helps us understand what styles and designs resonate with potential clients. We never sell this data to third parties or use it for purposes beyond improving MRM Property Solutions.
If you subscribe to our newsletter or request updates about new projects, we'll keep your email address on file. You can unsubscribe at any time with a single click. We respect your preference and won't bombard you with unwanted messages.
Payment information is handled securely through encrypted channels if you make any transactions through our site. We don't store full credit card details on our servers. All sensitive information is protected with industry-standard security measures to keep your data safe from unauthorised access.